Lucky Feet Shoes Reviews

Lucky Feet Shoes has an overall rating of 2.7 based on 24 reviews. Customer feedback on Lucky Feet Shoes is mixed.

2.7/5.0

24 reviews

5 Stars

4

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8

1 Star

6

All Lucky Feet Shoes Reviews (24)
Ashley_baker81
May 23, 2026
"I was trying to browse luckyfeetshoes.com the other..."
I was trying to browse luckyfeetshoes.com the other night while sitting on my couch after dinner, and it got annoying fast. The pages were loading slowly for me, the filters kept resetting, and the menu was kind of a mess on my phone.
I only wanted to compare a few pairs of shoes because my current ones are getting worn out, but it ended up taking way too many clicks. Even the checkout felt clunky, so I just gave up before ordering. Not a great shopping experience.
sherry2004
May 15, 2026
"Customer service left me kind of confused"
I reached out with what I thought was a simple question about my order, and the replies I got were technically answers, but not really helpful ones. It felt like they were responding, but also not actually clearing anything up. I kept getting bits and pieces, and in the end I still had to figure most of it out myself, which was frustrating
Richard-decker
May 13, 2026
"Wish they had more sizes available"
The shoes looked really nice, and I definitely saw a few pairs I would’ve considered. But almost every time I found one I liked, my size in wide width wasn’t available. After clicking through a bunch of options, it got a little frustrating. Seems like the selection is good if your size happens to be in stock
darlenebeardsley0228
April 17, 2026
"I had to send back a pair because..."
I had to send back a pair because they just didn’t fit right. The refund wasn’t immediate or anything, it took a few days, but support did get back to me and, yeah, the money came through fine. Not a perfect experience, but fair overall.
Virginia_hurless93
April 14, 2026
"Shipping took way too long"
I ordered from luckyfeetshoes.com after a friend recommended them, so I figured the shoes would show up quickly. Unfortunately, the shipping took way longer than I expected, and the tracking barely updated, which made it hard to tell what was going on.
The shoes did eventually arrive and they were totally fine, but the wait was frustrating. I’d still say if you’re not in a rush, it might be okay, but if you need something soon, I’d either order way ahead or shop somewhere else.
david_Smith86
April 04, 2026
"Personal fitting missed the mark for me"
I liked the idea of using luckyfeetshoes.com because the personalized fitting sounded like it would take some of the guesswork out of finding the right shoes. The site was easy enough to use, and I was hopeful it would point me in the right direction.

Unfortunately, the fitting questions felt basic, and the shoes they recommended didn’t really line up with what I’d said about my feet. I ordered a pair anyway, but they were uncomfortable after just one day, and support only suggested trying a different insert, which didn’t really solve anything. For the price, I expected a lot better, though I do think the concept is good if they can make the fitting more accurate.
JudithChavira
April 03, 2026
"Bulkier than I expected"
I was expecting something a bit more modern and sleek, but in person it looked kind of old-fashioned to me. It also felt bulkier than I thought it would, so it just wasn’t really my style.
hello_catherine979
April 02, 2026
"Am I the only one who found the sizing way off?"
Am I the only one who had sizing issues with these? I ordered my usual size from Lucky Feet Shoes, but they felt almost a full size too small. The toe box was really tight, and dealing with the return just made it more frustrating. I don’t really trust their sizing info now.
cindyherrara6910
March 13, 2026
"Checkout was a bit of a hassle"
The site was fine at first, pages loaded okay and everything, but once I got to checkout, it got clunky. I had to re-enter some of my info, which was annoying, and the whole thing took longer than it really should have. I did get my order placed in the end, but yeah, not the smoothest buying experience.
Roberta_junes92
March 11, 2026
"My shoes showed up two days late..."
My shoes showed up two days late, because apparently the delivery schedule is more of a wish list. Tracking even said they were delivered before they actually arrived, which was a fun little lie from the Package Phantom...
Rosario-hooper
February 26, 2026
"Box showed up clean and in great shape"
I ordered from Lucky Feet Shoes, and the package showed up looking really good. No smashed corners, no ripped tape, none of that stuff I always kind of worry about when ordering shoes online.
The shoe box was packed inside another box with enough paper around it to keep it from moving around. Nothing super fancy, but it did exactly what it needed to do and everything arrived safely.

I also liked that it wasn’t overpacked. It was easy to open, didn’t make a mess, and the actual shoe box still looked nice enough to keep. Easy 5 stars from me
tamara-Leith
January 30, 2026
"Not really worth the price"
They just felt kind of cheap. Wore out way faster than I expected.
julio_Anderson87
January 29, 2026
"Got great help when I stopped in"
I went in last week not really knowing what I needed, and the staff took the time to help me try on a few different pairs. After wearing the ones I picked for a few days now, my feet feel so much better. Really glad I stopped by
NormanFritz_55
January 21, 2026
"Arch support didn’t really work for me"
I picked these up hoping they’d give me better arch support, but after a few hours they started feeling flat. To be fair, I don’t know if it’s just my feet or the way I walk, but my feet were still hurting by the end of my work shift. They’re not terrible shoes, I just expected a bit more comfort for the price...
pamelawork3349
January 03, 2026
"Insoles didn’t make a difference"
I was really hoping these orthotics would help, but they didn’t do anything for my feet. I’ve tried giving them a fair shot, but I’m still dealing with the same discomfort. If I can’t find something that actually works, I’ll probably have to look elsewhere
Leisha_gregg79
December 30, 2025
"Helpful staff who knew the details"
I went in without really knowing what I should be looking for, but the staff walked me through the shoe options in a way that actually made sense. Once they started explaining fit, support, and what each style was better for, I could kind of see the pattern in how to choose the right pair. I did have to wait a bit before getting help, but once someone was with me, they clearly knew their stuff and made the whole process easier.
AlbertGibson
December 18, 2025
"Had a good feeling about these"
I had a feeling these shoes were going to be comfy, and I was right. I wore them through a full workday and my feet weren’t aching by the end like they usually do.
JoyceJanski
December 18, 2025
"Exchange was easy"
I accidentally ordered the wrong size, which was kind of ridiculous on my part, but the exchange process was simple. The return instructions were easy to follow, and customer service got back to me within about a day. It took a little longer than I was hoping, but the new pair fits well, so I’m happy overall.
HICKS
December 16, 2025
"Wrong size, but they made it right"
I ordered from Lucky Feet Shoes and ended up getting the wrong size, which was definitely frustrating at first. I reached out by email and, to be honest, the wait for a response felt a little longer than I expected, so I wasn’t sure how smoothly it was going to go.
Once they did get back to me, though, they were friendly and handled the exchange without turning it into a big ordeal. My take is that the experience wasn’t flawless, but mistakes happen, and what mattered to me was that they actually fixed it. I’d give them 4 stars.
davidlaw7215
December 16, 2025
"Helped my feet, but I’m still being cautious"
I ordered from luckyfeetshoes.com because my heel pain was starting to get in the way of my day, and I didn’t want to keep ignoring it and make things worse. After a few days, the shoes did seem to help a little, especially when I was standing at work for long stretches.

Shipping was fine, not especially quick, and the fit was tighter than I expected at first. I played it safe and wore them around the house for a while before committing to a full day in them, just to make sure they weren’t going to cause new issues.

Overall, I’d say they’re decent if you’re looking for some pain relief, but I wouldn’t call them a total fix. For the price, I expected them to feel more comfortable right away, so I’m glad I eased into wearing them instead of assuming they’d be perfect from day one.

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